Returns & Refunds

Last updated: May 29, 2026
Custom-made products – no returns for change of mind
All items sold by Yeedercar are custom-made to order. Each product is manufactured based on your specific requirements, drawings, or samples. Before production begins, we confirm all details (design, dimensions, materials, finish) with you. Once you approve the final design or pre-production sample, we begin manufacturing.
Because each piece is uniquely made for you, we do not accept returns or issue refunds for the following reasons:
Change of mind or buyer's remorse
Dislike of appearance, color, or finish after delivery (as you approved the design beforehand)
Fitment issues on vehicles that were not originally specified or confirmed in writing
By placing an order, you acknowledge that you have read and agreed to this policy.
When you are eligible for a remedy
We stand behind the quality of our work. If your custom product arrives with a manufacturing defect, shipping damage, or an error clearly on our part, we will take responsibility and resolve the issue.
Manufacturing defects – delamination, air bubbles, cracks, incomplete curing, or surface irregularities that exceed normal industry standards.
Shipping damage – broken, cracked, or chipped parts caused by carrier handling (please keep all original packaging for inspection).
Our error – the product does not match the final approved design or specifications.
Reporting deadline: Shipping damage or missing items must be reported within 7 calendar days of delivery. Manufacturing defects are covered by the 12-month warranty below and may be reported at any time within that period. Please provide clear photos/videos showing the issue along with your order number.
Warranty – 12 months against manufacturing defects
Every Yeedercar part is covered by a 12-month warranty against manufacturing defects, starting from the delivery date. Covered: delamination, air bubbles, cracks, incomplete curing, clear-coat or finish defects, stitching failure, and material peeling.
Not covered by the warranty: accidental damage, misuse or incorrect installation, normal wear and tear, and damage caused by unauthorised repairs or modifications.
Shipping damage and missing items are not covered by the warranty and must be reported within 7 calendar days of delivery.
How to request a return or replacement
Contact us via WhatsApp at +86 153 6103 8485 or email at info@yeedercar.com.
Include your order number, a clear description of the issue, and photos/videos showing the defect or damage.
Our team will review your case and respond within 2 business days. If approved, we will provide instructions for the next steps (return shipping label or replacement order).
Resolution options
Free replacement – We will remake the product at no additional cost, including shipping. This is our primary remedy.
Partial refund – For minor defects that you agree to keep, we may offer a partial refund proportionate to the issue.
Full refund – Only in rare cases where we cannot remake the product (e.g., discontinued materials) or the defect is severe. Refunds are processed to the original payment method within 7-10 business days after we receive the returned item (if a return is required).
Return shipping costs for approved claims (defects or our errors) will be covered by us. For non-eligible returns (e.g., change of mind), we reserve the right to decline the return, and no refund will be issued.
Cancellations
Because production begins shortly after order confirmation and design approval, cancellations are only accepted within 24 hours of order placement. After that, materials may have been ordered or production may have started – cancellations may be subject to a fee covering work already completed.
Contact us for any issue
WhatsApp: +86 153 6103 8485 (fastest response)
Email: info@yeedercar.com
Business hours: Monday-Saturday, 8:00-19:00 (CST/UTC+8)
We value your trust and are committed to resolving any legitimate issue quickly and fairly. Please do not hesitate to reach out.